Phone Etiquette: Tips To Deal With Customers

7 October 2022
 Categories: , Blog

Your customers are the lifeblood of your business. That's why you need to always be professional and courteous when interacting with them – especially when you're answering the phone. Here are a few tips to help you deal with customers on the phone. Listen Actively As your customers are talking, really listen to what they're saying. Active listening involves paying attention to what the customer is saying, both verbally and non-verbally. For instance, say the customer sounds upset. Read More 

Why Installing A Phone System Gives Your Business A Competitive Advantage

7 January 2021
 Categories: , Blog

Everyone starts a company or business expecting it to grow and expand. Installing an efficient phone system is one way to help your business grow. The quality of the communication system in your business determines how you harmonize your business operations.  If you don't have a phone system to help you interact with your customers, suppliers, and employees, it's hard to enhance your business functions and implement most of your business strategies. Read More 

Tips For Making Your Commercial Property A Little More Secure

27 January 2020
 Categories: , Blog

As the owner of a commercial property, you will want to make sure that you are doing all that you can to beef up the security around there. To help you do just that, you will want to take a little time to check out the following tips. Add More Surveillance Cameras You will want to have enough surveillance cameras to cover the entire perimeter of your commercial property. You want to know that no matter where someone is on your property, be it outside or inside, you will be able to see them. Read More 

Making It Easier For New Moms To Return To Work

8 June 2016
 Categories: , Blog

If you're a new mom with a few worries about returning to work, you can take comfort in knowing that millions of mothers before you have also had to juggle many responsibilities. Here are a few things that can ease some of your concerns about heading out of the house without your little one: 1. If you're a nursing mom, you're protected under the law. Mothers who wish to continue to breastfeed are required to be given certain accommodations under the Affordable Care Act. Read More 

Balancing Voice Over IP And Other Network Demands

20 May 2015
 Categories: , Blog

Voice over IP (VoIP) is a great way to stay connected with others, collaborate on projects and take the place of telephone communications in general. Unfortunately, it often comes at the cost of a few network resources that other systems on your network can use. If you simply can't draw down the network usage without starting an Internet fairness argument or don't want to turn off other downloads completely, consider a few aspects of network load balancing and VoIP management. Read More