Phone Etiquette: Tips To Deal With Customers

7 October 2022
 Categories: , Blog

Your customers are the lifeblood of your business. That's why you need to always be professional and courteous when interacting with them – especially when you're answering the phone. Here are a few tips to help you deal with customers on the phone. Listen Actively As your customers are talking, really listen to what they're saying. Active listening involves paying attention to what the customer is saying, both verbally and non-verbally. For instance, say the customer sounds upset. Read More